All of your billing lives in the Polar customer portal. Polar is the payments partner that handles checkout, invoices and subscription management for Vidreno. You can open the portal in one click from inside the app.
How to open the portal
- Open the Billing page from the sidebar.
- You'll see your current plan, your storage usage, and a list of any active subscriptions and recent orders.
- Click the button to change your plan and billing details. The Polar customer portal opens in a new tab.
You can also open the portal from the Pricing page if you click your current plan button while you're on a paid subscription.
What you can do in the portal
| Action | Where |
|---|---|
| Update your card | Payment methods section |
| Download an invoice | Orders or invoices list |
| Switch between Standard and Premium | Subscription management |
| Cancel your subscription | Subscription management |
| Update billing email | Account section |
For Polar's own help articles on the customer portal, see the Polar help centre.
The portal opens in a new tab and is hosted by Polar. When you're done, just close the tab. Your changes sync back to your Vidreno account automatically.
A note on invoices
Every payment generates a tax friendly invoice in Polar. You can download them as PDFs whenever you need them for expenses or accounting.