Vidreno help center

Tutorials

Step-by-step guides to Vidreno: getting started, uploading videos, sharing and embedding, player branding, analytics, plans and billing, and selling with Vidreno on Demand.

Troubleshooting and FAQ

Quick fixes and answers to the most common questions.

General FAQ

Quick answers to the questions we get asked the most.

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On Demand

Sell and rent films with Vidreno On Demand.

Getting Started

Welcome to Vidreno. Start here for the basics.

Creating your account

How to register, what to expect, and what happens right after you sign up.

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Welcome to Vidreno

A quick map of the help centre and the fastest ways to get started with Vidreno.

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Uploading Videos

Everything about getting your videos into Vidreno.

Adaptive quality playback for your videos

How Standard and Premium uploads are converted into several resolutions so viewers on phones and slow connections can watch without buffering.

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Managing Your Library

Edit, organise and clean up the videos you have uploaded.

Manage your videos from ChatGPT

Connect your Vidreno account to ChatGPT, review hosted video permissions, upload by attaching a file or through a browser link, and disconnect when you're done.

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Deleting a video

How to remove a video, and what happens to the storage it was using.

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Manage your videos from Claude

Add Vidreno as a Claude connector, sign in, approve access and try your first hosted video or embed code request.

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Connecting AI assistants with MCP

Start here to understand MCP, what assistants can access in Vidreno, and how to connect ChatGPT or Claude.

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Sharing and Embedding

Share videos with the world or embed them on your site.

Sharing a video link

Get a clean link to your video and share it anywhere.

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Player Branding

Make the player feel like part of your brand.

Analytics

Understand how your videos are performing.

Plans and Billing

Choose a plan, change it, or manage your billing.

How On Demand earnings work

What you receive from each film sale or rental: the processor fee first, then Vidreno's 10% of what is left, plus tax and refunds explained.

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