Copyright Policy

On this page: sending a notice · what happens next · counter-notices · repeat infringers · designated agent · misuse of this process.

Sending a copyright notice

If you believe a film, video or other material on Vidreno infringes a copyright you own or are authorised to act for, send us a notice through the report form and choose Copyright / someone else's work. The form collects everything a notice needs under section 512(c)(3) of the US Digital Millennium Copyright Act (and what we need under equivalent laws elsewhere):

1. Identification of the copyrighted work you believe has been infringed (or, if several, a representative list).
2. Identification of the material you say is infringing and where it is on Vidreno — the page link, plus timestamps or further links if only part of it is at issue — enough for us to find it.
3. Your name, postal address and an e-mail address we can reply to.
4. A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent or the law.
5. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
6. Your physical or electronic signature — on the form, typing your full name.

A notice that leaves any of these out may not be acted on; the form will not let you send one without them. You may also post a notice to the designated agent at the address below.

What happens next

Every notice is read by a member of the Vidreno team. If the notice is complete and we have no reason to doubt it, we remove or disable access to the material promptly — for a film, that means its page and playback go off for everyone, including viewers who had rented or bought it. We then tell the person who published it that the material was removed, why, and how to send a counter-notice. You receive an acknowledgement with a reference number when you send the notice; we do not usually write again unless we need more information or a counter-notice arrives.

Counter-notices

If your film or video was removed after a copyright notice and you believe that was a mistake or a misidentification — for example because you own the work, hold a licence, or the use is permitted by law — you may send a counter-notice. Send it through the report form (choose Something else, say that it is a counter-notice and give the reference from the e-mail you received) or post it to the designated agent. A counter-notice must include:

1. Identification of the material that was removed and where it appeared before it was removed.
2. A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
3. Your name, postal address and an e-mail address.
4. A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which Vidreno may be found), and that you will accept service of process from the person who sent the original notice or their agent.
5. Your physical or electronic signature.

When we receive a complete counter-notice we forward it to the person who sent the original notice. If, within 10 business days, they do not tell us that they have filed a court action to restrain the alleged infringement, we may restore the material 10 to 14 business days after receiving the counter-notice. Restoring a film also restores access for viewers who had rented or bought it.

Repeat infringers

We close the accounts of people who repeatedly infringe the copyrights of others. We keep a record of the notices we act on; an account that receives more than one upheld notice without a successful counter-notice, or that re-publishes material we removed, may be closed without further warning, together with any other accounts the same person runs. We may also close an account after a single notice where the infringement is flagrant.

Designated agent

Notices and counter-notices may be sent electronically through the report form, which is the quickest route and reaches the same people. Our designated agent for receiving notices of claimed infringement under the DMCA is:

Misuse of this process

Under section 512(f) of the DMCA, anyone who knowingly makes a material misrepresentation that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and legal fees, to the person harmed by the removal or the restoration. Please make sure a notice or counter-notice is accurate before you send it. If you are not sure whether a use of your work is infringing — for example because it may be fair use or fair dealing — consider taking legal advice first.

This policy forms part of our Terms of Service. To report content for any other reason, such as illegal or harmful material, use the report form as well.